Consumer FAQ

  1. What Is AcesCircle?
    AcesCircle is a network of elite service providers focused on helping people buy, sell, lease, move into, maintain, and improve their homes as well as find quality businesses in the local area. Within the network, each category of service is limited to 1-3 "featured providers" who must meet strict criteria for licensing (as required), reputation, experience, and local presence. This limited provider policy is designed to enable users to immediately consult with a capable resource instead of struggling with a bewildering array of choices online or in the yellow pages. AcesCircle is completely free for homeowners and consumers looking for capable service providers!

  2. How can AcesCircle help consumers?
    We know the frustration in finding top quality professionals. Most people know that a referral is generally a lot better than simply picking a random name out of the phone book. We make our own network of highly capable professionals available to you for free!

  3. How do I use AcesCircle?
    If you are a consumer, simply select from the many service or business categories to view matching providers. Once you select a provider, you can browse their webpage (if applicable) for detailed information about their service, check out any discounts offered, or contact them directly.

  4. How accurate is the Service Professional's information?
    AcesCircle cannot guarantee that information listed on each service provider or business profile pages and on their website is 100% accurate. It is the responsibility of each provider to supply accurate information, and to keep his or her profile up to date. Please let us know about any positives or negatives.

  5. What are the benefits for consumers using Aces Circle?
    AcesCircle eliminates the worry and anxiety normally associated with finding, selecting and hiring a quality service provider. Each professional has submitted to us a full profile for you to review., including: their years in business, office hours, company overview, payment options, languages spoken, trade/business associations, as well as any special discounts available. Once you have made your choice, you can contact them directly. There is no middleman!

  6. How much does AcesCircle cost?
    AcesCircle is completely FREE for homeowners and consumers seeking local community services and business providers.

  7. What professionals and/or services are available to me as a consumer?
    For a complete list, please visit www.acescircle.com.

  8. Is there a membership fee?
    AcesCircle is a FREE service to consumers. All we ask is that if you enjoy the service, that you recommend AcesCircle to your friends, neighbors and local service professionals.

  9. How can I get in touch with someone at AcesCircle?
    Please email us at: acescircle@aceslist.com

  10. Are you just in the Conejo Valley?
    Yes, but we are working on more directories for Moorpark/Simi Valley and San Fernando Valley and South Bay areas.

  11. How do you select/screen your “featured providers”?
    Featured providers pay for our service, but must meet the following criteria:
    • At least 5 years experience in their field
    • At least 1 year of business in the local area
    • Current professional licenses, if applicable
    • Positive references

  12. What if I am dissatisfied with the service provided by an AcesCircle provider?
    Please e-mail us and let us know if you are particularly pleased or dissatisfied with the service provided by the Featured Service Providers. These comments will be considered in determining whether they will be allowed to renew their membership.